Introduction to Inclusive Design


So..I think accessibility is just the way
to empower inclusion right? There are over a billion people in the world,
over 70% of disability is invisible. You may never know that you have an employee
on your team, in your company, that has a disability. And if we can really inclusively build these
features into our products and use the expertise of people with disabilities – one we’re going
to get better products, we’re going to innovate in a crazy way and more importantly in some
ways, you’re going to really build inclusion just into the fabric. Recognising exclusion. Recognising what that looks like in the products
that we create often can only be achieved by spending time with people who are using
them. Understanding what barriers they encounter. What kind of opportunities we could create
to make the experience work better for them. But also the incredible workarounds that people
create. The ingenuity and creativity that people bring
to solving exclusion when they are faced with unwelcoming design every day of their life. This is an investment, this is something that
you need to do to ensure that your product works for everyone who is going to use your
product. Whether it is a website, a document, a share
point…whatever it may be there is no way that anyone of us would want to feel that
we are excluding a segment of the population from using something you produce. And if you don’t invest in accessibility that
is what you’re going to do. Inclusion means so many different things to
different people and we’re all working on a wide range of opportunities and problems
and needs for human beings in the world. So there really isn’t one size fits all way
to define inclusion. I more question the fact that why it hasn’t
been included at the beginning of the design cycle and then it’s not part of a cost, it’s
not part of something that crops up in that way. It becomes part of building a better product. Inclusive design is much more than a technical
or technological solution. It certainly does lead to innovation and has
for many years in the ways we that we create products. I think inclusive design really informs us
of innovation opportunity. Inclusive design really is about a shift in
culture and a shift in perception of the ways that we interact with each other. So some of the very first steps of applying
the principles of inclusive design come from looking at our own interactions with one another
and our responsibilities and choices as leaders in creating a space where people really can
bring those principles to life. Inclusive design principles to me those three
really are first recognising exclusion. Exclusion happens when we use our own abilities,
especially, as a base line for creating solutions for other people. The second principle is learning from human
diversity. Human beings are great experts in adapting
to diversity. We do it naturally and we do it well. Learning how people do that well is a source
of creativity for all of us. And then the third principle – solve for one
and extend to many, which really is about working with someone who experiences the greatest
amount of exclusion. I think we’ve tapped the edge of an iceberg
and there’s a lot more for us to do, but it’s kinda fun.

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